Join Royal Windoor in Houston

Bilingual Office and Customer Coordinator (English / Spanish)

Royal Windoor manufactures aluminum windows and doors in our own Houston shop and installs them with our own crews, for homeowners, custom home builders and architects. Many of our customers speak Spanish, and we want every one of them to be helped in their own language from the first call.

What you will do

• Welcome customers, builders and visitors at our Heights office and showroom.
• Answer phone calls and website inquiries in English and Spanish, find out what each caller needs, and book measures, showroom visits and call-backs.
• Log every inquiry and follow-up in our CRM so no customer is forgotten.
• Office and administrative support for the owners: calendars, email, documents, filing, supplier calls and day-to-day office organization.
• Prepare and send quotes with our estimating team, and follow up until the customer decides.
• Keep job paperwork, schedules and customer records accurate and up to date.

What we are looking for

• Fluent spoken and written English and Spanish. We test both at the interview.
• 2+ years in reception, office administration, customer service or inside sales. Construction, building products or home improvement experience is a plus.
• Comfortable with email, Google Workspace or Microsoft Office; CRM experience is a plus.
• Organized, reliable and calm when the phone is busy.
• Professional and warm with customers, and keen to learn our products.
• Able to work full time, in person, at our Houston Heights office.

What we offer

• Full-time, on-site role, Monday to Friday, 8:30 AM to 5:00 PM.
• $18 to $25 per hour; the top of the range is for experienced bilingual candidates.
• Training on our windows and doors in our own shop.
• A small family company where your work is seen.

How to apply

Email your resume to info@royalwindoorus.com with the subject "Bilingual Office Coordinator". Please include two or three sentences about yourself in English and the same in Spanish.

Se requiere dominio del inglés y del español. Puede enviar su currículum en inglés o en español.

Royal Windoor is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.